Frequently Asked Questions
Everything you need to know about illuminating your home.
How long does shipping take for my lighting fixtures?
Standard shipping usually takes between 5-10 business days. For larger chandeliers or fragile items, we use specialized couriers to ensure safe arrival, which may extend the delivery time slightly.
What is your return policy for home decor items?
We offer a 30-day return policy on all lamps and fixtures. Items must be in their original packaging and must not have been installed or wired to be eligible for a full refund.
Are the bulbs included with the lamps?
Most of our fixtures do not include bulbs unless specified in the product description. This allows you to choose your preferred color temperature and brightness level for your space.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to import duties and taxes, and you should verify that the voltage is compatible with your region.
How do I track my order?
Once your order has shipped, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment options like Apple Pay and Google Pay for a secure checkout experience.